Privacy Policy

Effective date: May 15, 2021

Ombo Technologies (“us”, “we”, or “our”) operates the www.thetutordesk.co.uk website, “Tutor Desk” web application and the  “Tutor Desk Meet” mobile application (together sometimes referred to as “Products” or individually  as “Product”).

This page informs you of our policies regarding the use (not limiting to collection, processing,  storage and disclosure) of Personal Data when you use our Products and the choices you have  associated with that data.

By using the Products, you agree to the collection and use of information in accordance with this  policy. We use your data to provide and improve the Products. Unless and otherwise defined in  this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms  and Conditions.

Definitions

Personal Data

Personal Data means data about an individual who can be identified from that data.

Usage Data

Usage Data is data collected automatically by the use of the Products or from the Product infrastructure itself.

Cookies

Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data as it pertains to your Tutor Desk account and membership. You are the Data Controller of your student, billing and other data related to your customers stored within your account.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Product Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

Mobile Device

A mobile device could mean a piece of portable equipment on which our Products can be  viewed, accessed and used.

User

The User is the individual using our Products. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Product to you.

Types of Data Collected

Personal Data

While using our Product, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  •  Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Date of Birth

We may use your Personal Data to contact you with newsletters, marketing or promotional  materials and other information that may be of interest to you. You may request to opt out of  receiving any, or all, of these communications from us via email by reaching us  at info@thetutordesk.co.uk

Usage Data

We may also collect information that your browser sends whenever you visit our Products or when  you access the Products by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your mobile devices Internet  Protocol address (e.g. IP address), device type, unique ID, operating system, browser type,  browser version, the pages of our Products that you visit, the time and date of your visit, the time  spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Products, to improve and customize our Products.

You can enable or disable location services when you use our Products at any time, through your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Product and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Product.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Product.

Examples of Cookies we use:

  • Session Cookies : We use Session Cookies to operate our Products.
  • Preference Cookies : We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies : Security Cookies for security purposes.

Use of Data

We Use the collected data for various purposes:

  • To provide and maintain our Products.
  • To notify you about changes to our Products.
  • To allow you to participate in interactive features of our Products when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Products.
  • To monitor the usage of our Products.
  • To detect, prevent and address technical issues.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We do not rent or sell your personal information to other companies or individuals.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Products, or we are legally obligated to retain this data for longer time periods.

Disclosure Of Data

Business Transaction

If Ombo Technologies is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good faith belief if such action is necessary to:

  • To comply with any legal obligation
  • To protect and defend the rights or property of Ombo Technologies.
  • To prevent or investigate possible wrongdoing in connection with the Products.
  • To protect the personal safety of users of the Products or the public.
  • To protect against legal liability.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Rights

If you wish to correct, amend, delete, or limit the use of your Personal Data email us at info@thetutordesk.co.uk.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you.
  • To rectify any Personal Data held about you that is inaccurate.
  • To request the deletion of Personal Data held about you.

You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data via email by contacting us at info@thetutordesk.co.uk. Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Products (“Service Providers”), to provide the Products on our behalf, to perform Product-related services or to assist us in analyzing how our Products are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Products.

  • Google Analytics 
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our . This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Payments

We may provide paid Products and/or services within the Products. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

We will have no liability against any activity or the data processed by these payment processors

The payment processors we work with are:

Links To Other Sites

Our Products may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Products, prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: